Policies & Procedures
These policies ensure that every project runs smoothly, stays on schedule, and delivers the best possible results for both the client and the designer.
Project Scope
Each project begins with an agreed scope of work outlining the deliverables, timeline, and costs. Any additional work requested outside of the original scope will be quoted separately before proceeding.
Payment Terms
A deposit is required to secure your project in the schedule. Work will begin once the deposit has been received.
The remaining balance is due upon completion of the project and before the final files are delivered. For larger projects, milestone payments may be arranged and will be clearly outlined in the contract.
Revisions
All design packages include a set number of revision rounds. Revisions allow for refinement of the design direction based on feedback.
Additional revisions beyond what is included in the package may incur an additional fee.
Timelines & Client Communication
Project timelines depend on timely feedback and approvals from the client. Delays in communication may result in adjustments to the project schedule.
If a project remains inactive for an extended period due to lack of response, it may be paused or closed.
Copyright & Ownership
The designer retains copyright ownership of all design concepts and preliminary work.
Upon final payment, the approved final designs will be transferred to the client for full usage rights for their business, including digital and printed materials.
The designer reserves the right to showcase completed work in portfolios, social media, and promotional materials unless otherwise agreed in writing.
Third-Party Assets
Some projects may involve third-party assets such as fonts, stock images, or plugins. These assets remain subject to their respective licenses and may require the client to purchase their own license if needed.
Trademark Responsibility
Designs created may be suitable for trademark registration; however, the designer does not guarantee trademark approval. The responsibility for conducting trademark searches and filing applications lies with the client or their legal representative.
Project Cancellation
If a project is cancelled after work has begun, the deposit is non-refundable as it covers time already invested in the project.
Any work completed up to the cancellation point may be billed accordingly.
Final File Delivery
Final files will be delivered once the project balance has been fully paid. File formats provided will depend on the project scope and may include formats suitable for print, web, or digital use.
